Privacy Policy

When you complete a form on our website, we may collect the following information:
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First name
Surname
Email address
Phone number
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We may also collect basic technical information when you use our website, such as your IP address, browser type, device information and website usage data, depending on the cookies and analytics tools used on the site.

We collect personal information when you voluntarily provide it to us, for example when you complete an online form to access our brochure or request further information.After submitting a form, you may be redirected to a PDF brochure or other relevant material.

We use the information you provide to:
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Give you access to the brochure or information you requested
Respond to your enquiryAdd your details to our internal database
Contact you about Rocha Silva, our services, opportunities or relevant updates
Improve our website, communications and user experience

We will only use your personal information where we have a lawful basis to do so. This may include your consent, our legitimate business interests, or where we need to take steps at your request before entering into a potential business relationship.

We will only keep your personal information for as long as necessary for the purposes set out in this policy, including to manage enquiries, maintain our database, comply with legal obligations and keep appropriate business records.You can ask us to delete your personal information at any time by contacting us at hello@rochasilva.co.uk.

We do not sell your personal information.We may share your information with trusted third-party service providers who help us operate our website, manage enquiries, host our systems, send communications or store data securely. These providers are only allowed to use your information as necessary to provide their services to us.We may also share your information where required by law, regulation or legal process.

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.However, no method of online transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

Under UK data protection law, you have rights in relation to your personal information. These may include the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Object to or restrict certain types of processing
Withdraw consent where we rely on consent
Complain to the Information Commissioner’s Office

To exercise your rights, please contact us at hello@rochasilva.co.uk.You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how your personal data has been handled.

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience and, in some cases, provide website owners with information about how visitors use the site.Our website may use:

‍Essential cookies
These are necessary for the website to work properly and cannot usually be switched off.

‍Analytics cookies
These help us understand how visitors use our website, such as which pages are visited and how users interact with the site.

‍Marketing or tracking cookies
These may be used to support advertising, retargeting or marketing activity, where applicable.Where required, we will ask for your consent before placing non-essential cookies on your device. The ICO states that organisations must explain what cookies do and why they are used, and obtain consent unless an exception applies, such as for strictly necessary cookies.

You can manage or disable cookies through your browser settings. Please note that disabling some cookies may affect how the website functions.If our website uses a cookie banner, you can also manage your preferences through the options provided on the website.

Our website may contain links to third-party websites or documents, including PDF brochures. We are not responsible for the privacy practices, content or security of any third-party websites.

We may update this Privacy & Cookie Policy from time to time. Any changes will be published on this page with an updated date.